User Guide

Your Haitian Dollar, Right on Your Phone.

Buy with your phone. Send to family instantly. Pay at neighborhood shops. Redeem for cash at authorized agents. 1 HTD = 5 HTG, always.

What You Can Do

Four Simple Things

Buy HTD

Use your phone to buy HTD with gourdes. Available at authorized agents across the country.

Send to Family

Send HTD to anyone with a phone. Arrives in seconds. Zero network fees for you.

Pay Merchants

Pay at participating shops by scanning a QR code. No exact change needed. No waiting.

Redeem for Cash

Turn HTD back into gourdes at any authorized agent. Small fee applies. Cash in minutes.

How It Works

Three Steps to Get Started

1

Download the App

Install the Haitian Dollar app on your phone. Register with your phone number. Verification takes under a minute.

2

Buy Your First HTD

Visit a participating agent. Give them your gourdes. The agent sends the equivalent HTD directly to your app. 1 HTD = 5 HTG.

3

Send, Pay, or Redeem

Use your HTD balance however you like — send it to a family member, pay at a merchant, or redeem it for cash.

The Rate

One Haitian Dollar. Five Gourdes. Always.

In Haiti, prices have been quoted in Haitian Dollars for over a century. A merchant says "100 Haitian Dollars" — you pay 500 gourdes. That convention is the foundation of HTD.

Inside the app, 1 HTD always equals 5 HTG. It does not change. It does not drift. Whether you're buying, sending, or redeeming, the rate is always the same.

"All informal trade is carried out in Haitian Dollars. Prices are quoted in Haitian Dollars. Money is counted as Haitian Dollars."

The Rate, In Practice

H$ 1 5 HTG
H$ 100 500 HTG
H$ 1,000 5,000 HTG

* This rate is fixed inside the app. No calculation needed. No surprises.

For Families

Sending Money Home

If you're receiving money from family abroad, or sending it from the diaspora, this is how it works.

Recipient in Haiti

You receive HTD directly in your app. You can hold it, send it to someone else, pay a merchant, or redeem it for cash at a participating agent. 1 HTD = 5 HTG, no matter what you do with it.

Sender in the Diaspora

You send money home at a fraction of traditional costs. Your family receives it in seconds. No agent visits required unless they want cash. The rate is always 1 HTD = 5 HTG.

How Fast?

Seconds. Not hours. Not days. Your family can use the money immediately — to pay a merchant, to send it to someone else, or to redeem it for cash.

Questions

Frequently Asked

Do I need a bank account?

No. You only need a phone number and a valid ID. Over 60% of Haitians don't have a bank account — HTD is built for them.

How much does it cost to use HTD?

When you redeem HTD for cash at an authorized agent, a 3% bridge fee applies. Sending HTD to another user is free.

Where can I redeem for cash?

At any authorized agent. You can find them through the app, which shows nearby agents with sufficient cash on hand.

What if the rate changes?

Inside the app, the rate never changes. 1 HTD = 5 HTG. Always. The only thing that changes is the value of the gourde itself against other currencies.

Is my money safe?

Your HTD balance is redeemable for gourdes at any time. Every HTD in circulation is matched by gourdes held in reserve. You can see your balance and transaction history in the app.

What if I lose my phone?

Your account is tied to your phone number and a secure PIN. If you lose your phone, contact support to recover access. Your balance is not stored on the device itself.

Can I send HTD to anyone?

Yes — anyone with the app and a phone number. They don't need to have signed up first to receive a notification.

How do I get help?

Email admin@haitiandollar.com or contact us through the app. We respond within 24 hours.

Ready to Get Started?

The pilot program is in active development for Phase 1 areas. Reach out to stay informed or request early onboarding.